Power Supply

230v VAC

Fuse

5 Amps (Amazon STP4.0B / STN4.0B require 10 Amp)

Motor Thermal Cutout

Motor thermal cut out will reset within 1 to 2 hours

Dry running protection activated (Universal Only)

Switch electrical supply off for 10 secs to reset

Inadequate water supply

1) Full bore isolation valves turned to open position

2) Ensure static head requirements are met for pump

• Amazon – 1m min
• Amazon universal – 1m min
• Niagara – 2m min
• Danube – 2m min
• Danube Universal – 2m min
• Nile – 1m min

Blocked filters

Clean filters, for location see below

Outlets vertical

For activation, outlet hose pipes must point straight up

Flow rate from head

Test flow rate with a weir gauge, flow cup or household measuring jug - 1 l.p.m.

Negative Head situation present

Blocked filters

Clean filters, for location see below

Outlet clear

Check shower head for scale build up and debris

Shower hose twisted

Remove head and hose and test

Negative head

Outlet is open

Close all outlets attached to pump

Water leak on system

Check system for leaks, e.g. dripping taps, leaking pipes and joints, etc.

Air trapped in system

Complete air test

• Turn off Pump
• Remove shower head from hose
• Let hose hang into bath or shower tray
• Turn the temperature to full cold
• Turn the shower on and run for 5 minutes
• Turn the temperature to full hot and run for a further 5 minutes
• Turn off the shower
• Wait at least 20 minutes
• Re-power the pump and turn on the shower to test

Float stuck

Float switch fault

Contact Technical helpline 01732 869700

Air in system

Complete air test

• Turn off Pump
• Remove shower head from hose
• Let hose hang into bath or shower tray
• Turn the temperature to full cold
• Turn the shower on and run for 5 minutes
• Turn the temperature to full hot and run for a further 5 minutes
• Turn off the shower
• Wait at least 20 minutes
• Re-power the pump and turn on the shower to test

Flange not used

Water movement in system

Fit non-return valve as per diagram

Non-return valve MUST NOT be fitted on inlet ports

Vibration through mounts

Mount on a concrete slab cut to size

Air in system

Complete air test

• Turn off Pump
• Remove shower head from hose
• Let hose hang into bath or shower tray
• Turn the temperature to full cold
• Turn the shower on and run for 5 minutes
• Turn the temperature to full hot and run for a further 5 minutes
• Turn off the shower
• Wait at least 20 minutes
• Re-power the pump and turn on the shower to test

Water temperature too high

Set to less than 60C at hot water cylinder

Blocked filters

Clean filters, for location see below

Debris inside impeller housing

Back flush pump with water

Air in system

Complete air test

• Turn off Pump
• Remove shower head from hose
• Let hose hang into bath or shower tray
• Turn the temperature to full cold
• Turn the shower on and run for 5 minutes
• Turn the temperature to full hot and run for a further 5 minutes
• Turn off the shower
• Wait at least 20 minutes
• Re-power the pump and turn on the shower to test

>Water temperature too high

Set to less than 60C at hot water cylinder

Blocked filters

Clean filters, for location see below

Pushfit Hose connection loose

If using plastic pipe ensure insert sleeves are used.

Thread hose connection loose

1) Check washers are in position and thread connections are secure (do not over tighten)

2) Do not use thread tape

Pipe tail damaged

Make sure is circular / sleeves installed

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